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human resource
Scenario
You are a junior HR advisor who has been identified as someone with management potential. As part of your development you will be spending time investigating the HR practices at an organisation of your choice. You are to write a report on your chosen organisation, answering the following questions:
Task 1- Report P1, P2 and M1 (Report)
(P1) From analysing your chosen organisation describe the internal and external factors to be considered when human resource planning; to include:
¢ What is human resource planning?
¢ Is there a gap between the demand for labour and supply of labour for particular skills?
¢ How is the organisation going to overcome this problem?
¢ What is the external situation like in the local labour market?
¢ Is there more or less competition for your business than 5 years ago? Explain.
¢ How has this affected the number of employees?
¢ How has this affected the skills required?
¢ Are there any regulations that mean only certified employees can do certain tasks? Explain.
¢ Consider Internal factors expansion, peaks and troughs in demand and how they affect human resource planning
(P2) Choose three jobs within your chosen business:
¢ Describe what the job involves (Looking at a person specification may be helpful here-use the links from the home page)
¢ Describe what skills are required to do the job and perhaps how these skills will change in the future.
¢ Explain how these skills have been identified using job analysis and skills audit
(M1) Explain why it is important for your chosen organisation to undertake Human Resource planning. Consider why it is important for a business to have:
¢ Employees with the correct skills, knowledge and abilities
¢ What would happen if there was no long term planning and the correct employees were not there? (Consider both over-manning and under-manning)
¢ Consider how correct planning can assist the organisation become more efficient
(P3)
¢ Explain the motivational theories of Taylor, Mayo, Maslow and Herzberg. mention Scientific Management and Human Relations Management.
¢ Relate at least two of these theories to the motivational practices used by your chosen organisation.
¢ Outline the reward systems employed by your organisation to motivate their employees
(P4) Find an example of a contract of employment for your chosen organisation and give details of the main elements it includes. Include:
¢ Hours
¢ Pay
¢ Holidays
¢ Duties
¢ Disciplinary procedures
Explain how a contract of employment ensures employee commitment.
Describe and give evidence of how your chosen organisation involves employees.
¢ For example are there strong community links?
¢ Quality circles, works councils, suggestion schemes
¢ Do they use newsletters?
¢ Is there an style of management?
(M2) This follows on from P3
¢ Compare how effective the different theories of motivation are in your chosen organisation.
¢ Which theory works best and why?
(D1) Give detailed and justified conclusions on how your chosen organisation could improve on the motivational techniques it currently uses.
¢ Could it adjust/modify its reward systems?
¢ Could it adjust its management style?
¢ Could it look at the theories of motivation and apply some or parts to their situation?
Task 3- Report: P5, M3 and D2
(P5)
Choose a job role that is a typical one in your chosen organisation.
Describe and explain how performance for this job is measured. (These are called performance indicators.) is an appraisal system used?
How do the performance indicators for the above job relate to the overall objectives of the organisation?
How are staff monitored to ensure that they meet the targets?
(M3)
1. Explain what would happen if an employee over performed in relation to the targets set?
2. Explain what would happen if an employee under performed in relation to the targets set?
(D2)
How important is it for your chosen organisation to undertake performance management?
¢ What benefits does it bring to the business?
¢ What would be the consequences if it was not done?
