In this assignment, you begin working toward a culminating assignment in Week 5. This week, you will conduct a job analysis of the position of commercial airline pilot.
Read the “Making Air Travel Safer Through Crew Resource Management” customer relationship management (CRM) article on the American Psychological Association website, which you will use for assignments throughout this course.
Select one job analysis method and information from O*NET OnLine website to conduct a job analysis for the position of commercial airline pilot.
Write a 1,050- to 1,400-word paper that addresses the following:
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